The agent prepares, your team decides
Agents collect, check and complete. A person approves before a ticket is closed, an order changes or an answer goes out where that matters.
Solutions
Agents for sales, service
and your own team.
AI agents built into your CRM, ticketing, ERP and financial systems, around the way your company runs. The agent prepares, your team decides.
Three agents
Customers, service and your own team, each with its own agent.
Advice and sales
An agent that advises and qualifies
The agent helps visitors choose the right product in a conversation, qualifies the lead and routes it to the right dealer or sales rep.
See the vanRaam caseService
An agent that picks up tickets first
The agent reads incoming tickets, asks the customer for missing details and adds product and customer data. Your team takes over once the ticket is complete.
See the Unica pilotInternal
An agent that answers from your business data
Your team asks a question in plain language and the agent looks it up in Exact Online, AFAS, your ERP or your absence management system. Built as custom work around your processes.
Discuss your processHow we build
Inside your processes, with a person in control.
Your systems stay as they are
Agents work in the systems you already use, through their API. Your people keep their screens and your data stays where it is.
Only the access it needs
Each agent gets the rights its task requires and nothing more, set per role for internal agents.
Managed every month
We read the conversations, tune the agent and report what changed, so it keeps up with your products and processes.
Capabilities
Built for complex manufacturing operations.
AI agents we build for each company, around its own products and systems.
Custom-made AI
Built on your product data and support information. Pay per conversation, with setup quoted up front.
- Trained on your product catalog
- Integrates with your existing knowledge base
- Keeps learning from customer conversations
- Customizable conversation flows
See-Think-Do-Care coverage
Identify the user phase through the conversation to direct ad budgets and improve customer targeting.
- Automatic customer journey mapping
- Phase-specific content delivery
- Marketing funnel optimization
- Conversion tracking by phase
Profile building
Create profiles for every visitor, shareable with your CDP or CRM. Recognize buyers after purchase.
- Real-time visitor profiling
- CRM and CDP integration ready
- Behavioral pattern recognition
- Customer lifetime value tracking
Product guidance
Guide visitors to the right product through natural conversations, with a decision tree as backup.
- Intelligent product recommendations
- Natural language understanding
- Fallback decision trees
- Multi-criteria product filtering
Dealer routing
Direct users to the right dealer for ordering, service and leads based on location and needs.
- Geographic dealer matching
- Specialization-based routing
- Lead qualification and handoff
- Service request management
FAQ handling
Answer common questions automatically, with a knowledge base that grows with your support.
- Instant FAQ responses
- A knowledge base that keeps growing
- Multi-language support
- Context-aware answers
Content and SEO suite
Tools for your whole team.
The tools your team needs to write, check and ship on-brand content alongside the AI agents.
Custom tone of voice
We develop a brand voice for your company, and every AI-generated touchpoint follows it.
Content generator
Generates on-brand content based on your tone of voice, product data and audience.
Content quality check
Reviews content for errors, inconsistencies and brand alignment before it ships.
In development
Keyword tool
Discover and prioritise the keywords that drive qualified manufacturing traffic.
Product base
One structured place for your product data, used by every content and AI workflow.
Internal linking
Adds internal links across your content, for search engines and for navigation.
Integrations
Connects to the systems you already use.
- Microsoft Dynamics
- HubSpot
- Salesforce
- Exact Online
- AFAS
- Mendix
- ERP systems
- Ticketing and service desk
- HR and absence management
- Business intelligence
See how this would work in your company.
Tell us which conversations or processes you want an agent to take on. We come back with a scope, a timeline and a price.